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If you have a question that isn't thoroughly answered in our FAQ page, please feel free to send us a message! One of our customer service representatives will promptly respond to your inquiry within 24 hours. To ensure that all correspondence is received, we strongly urge you to add cs@eyewearmagic.com to your e-mail contact list to prevent filters from blocking our replies. We will call you only in the event that you request us to or your e-mail indicates you did not get our reply within 24 hours. We will never share our customer's information with any third party.